Draft – not legally reviewed
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Withdrawal & Returns
In Switzerland, unlike in the EU, online retail has no statutory right of withdrawal . A purchase is generally binding once the order has been confirmed.
Our voluntary return policy
- Unused, originally packaged goods can be returned within 14 days of receipt.
- Opened liquids, opened disposable vapes and opened tobacco are excluded from returns for hygiene and safety reasons.
- Return shipping costs are borne by the customer, unless the item was defective.
To arrange a return, please contact us beforehand at info@i2bit.de.